We have created the following policies to provide clarity and to help ensure the safety and comfort of all of our human and canine guests. Thank you so much for your understanding!
In addition to the links below, if you are a first time visitor to our special inn, please also take a moment to review our complete "summary of services."
If you purchased any of our Group Hound vouchers, please click here for de'teails' and return policy
Check in time is from 3pm - 7pm except Friday when hours are extended to 9pm. Check out is 11am.
So that we are able to serve everyone to the best of our ability, we are no longer able to make ANY EXCEPTIONS to the 3pm check in time. If you arrive early, we cannot assure service and thank you for your understanding.
Upon making your reservation you will receive a link to our "Dog Profile Form." This is an informative, FUN questionaire designed to ensure the safety and welfare of your dog during your stay at The Paw House. As a general rule, dogs must be friendly towards people and other dogs. Room rates are based upon up to 2 dogs. Three dogs are welcome - there is an additional fee of $25 per night for a third dog. If you plan to bring more than three dogs, please call before booking online. Thanks.
For the safety of all dog guests, we require notification from your vet stating that your dog is current on their vaccinations or titers for DHLLP (a.k.a DHL2P or 5 in 1), bordatella and rabies. You can send the note via regular mail, e-mail, or you can bring it with you and provide it to us upon checking in.
We go to great lenghts to provide for the safety and comfort of all guests, our staff and most importangly your dog. Because of this we require that you do not leave your dog unattended (alone) in your bedroom. Our doggie care facility is available 24/7 to accommodate your dogs while you are exploring Vermont without them. If you have the need to leave your dog in your bedroom, locked up, alone, hen we ask that you not visit us. Thank you so much for your understanding as this has been a source of frustration for us and for other guests who understand and appreciate our attempt to provide your dog with a most comfortable vacation experience.
Also, if you are a first time visitor, we also suggest that you check out a comprehensive page that highlights our services. Summary of services for first time guests. This is a helpful page that goes into great detail about our policies that we have developed since 2001.
We have hundreds of acres to walk off-leash, and also have an off-leash dog park. To prevent injuries to both humans and guests, we ask that all dogs be leashed in the house.
Human guests must take all measures to prevent their dogs from loud, and/or frequent, and/or habitual barking, howling, crying, or yelping. Human guests should also refrain from loud, and/or frequent, and/or habitual barking, howling, crying, or yelping.
Accidents and Dog Waste:
We take great pride in the beauty of our inn and in our grounds and appreciate all of the positive feedback that we have received from our guests over the years regarding our "overboard" focus on cleanliness.
It is our goal to ensure that dog waste and accidents do not have any type of negative impact on the environment.
On the grounds of the property we have placed clearly marked green receptacles for dog waste. ALL dog owners and Inn employees and/or managers will be responsible for depositing dog waste into these receptacles. Unfortunately if someone fails to pick up after their dog on The Paw House property, they will be asked to leave with no refund. Please do not place dog waste into the trash, toilet, or any other area other than designated receptacles.
We are pleased to say that we welcome families of all ages to the
inn in Killington/Okemo. Because we have a very keen focus on safety,
we require that if you plan on visiting us with a child under
the age of 10 or in need of any special services, we ask that you
call or e-mail prior to making
a reservation. Our toll free # is 866-729-4687.
1. For reservations cancelled 14 days or more before arrival: Guest receives a full refund less the greater of 10% of the deposit or $30 as an administrative fee
2. For reservations cancelled less than 14 days before arrival
- If we are able to rebook the room, guest can apply the entire deposit towards a future visit within the ensuing 12 months. There are no refunds for canceallations within 14 days of your reservation date.
- If we are unable to rebook the room, unfortunately the guest will forfeit the entire deposit
3. Unfortunately in the event that we do not receive notice of your cancellation, guest will be charged the full amount of your stay.